Real Estate Paralegal
Company: Jobot
Location: Irvine
Posted on: October 24, 2024
Job Description:
Account Manager needed for a local transportation and logistics
company! 100% on-siteThis Jobot Job is hosted by: Blair RichieAre
you a fit? Easy Apply now by clicking the "Apply" button and
sending us your resume.Salary: $50,000 - $60,000 per yearA bit
about us:We are a full-service, third-party provider of custom
logistics solutions for a diverse range of shippers across North
America.Why join us?PTOCareer Growth Opportunities Flexible
Work-Life Balance Bonuses of up to $10,000 per year!Job DetailsThis
is 100% on-site with no flexibility of remote. THE POSITIONUnder
the direction of the Director of Account Management, this role will
be the main point of contact for our clients that are primarily
Truckload shippers. This position will be responsible for
communicating with our clients and their suppliers. The review and
processing of customer orders and complete execution for all
shipments in their respective portfolio ensuring timely delivery
and customer satisfaction. The Truckload Account Manager is
responsible for retaining and growing their assigned
customers.ESSENTIAL TRUCKLOAD ACCOUNT MANAGER FUNCTIONS
- Accepting and building loads from our customers. You will be
responsible for understanding how our customers send us loads,
acknowledging the customer when received, and lastly building them
accurately.
- Portal updates are mission critical for several our customers.
You will learn how to provide true transparency to our customers on
the status of their loads. This will require you to learn how to
navigate through different customer portals and learn what they are
expecting from us.
- Identify issues, utilize resources to determine the best course
of action, and implement solutions
- Respond to customer inquiries and provide updates in a timely
manner
- Understand customer/carrier rating to properly provide quotes
to customers based on specific freight criteria
- Manage Customer Bid Boards/TMS Systems
- Understand customer processes and identify areas for
improvement
- Respond to customer inquiries and provide updates in a timely
manner
- Understand customer/carrier rating to properly provide quotes
to customers based on specific freight criteria
- Process all inbound, outbound and return shipments using TMS
(Mercury Gate) software and other tools for accurate and timely
deliveryROLES AND RESPONSIBILITIES
- Customer Relationship - Become an influential partner to your
customer base by expanding your portfolio. It is imperative to farm
our business and become stickier with your customers.
- Customer Issue Resolution - Oversee, engage, and interact
toward daily account success.
- Spot Pricing - Quote all waterfall and spot opportunities in 20
minutes or less while also accepting tenders.
- Internal Relationships - Build strong partnerships with
internal pillars and their leaders who interact with your
accounts.
- Strategy - Measuring KPI & financial success. Customer-facing
reporting, business reviews, strategic account plans, billing &
accounting issues, contractual and spot pricing strategies.
- After Hours - Adhoc exception management outside of standard
business hours.
- Freight Claims - Leverage internal Evans resources to process
claims on behalf of our customersQUALIFICATIONS AND REQUIREMENTS
- Bachelor's Degree and 2+ years of experience is preferred
- Experience working in a Transportation Management Software
(Mercury Gate) is preferred, but not required
- Transportation experience and working knowledge of industry
preferred, but not requiredInterested in hearing more? Easy Apply
now by clicking the "Apply" button.
Keywords: Jobot, Burbank , Real Estate Paralegal, Legal , Irvine, California
Didn't find what you're looking for? Search again!
Loading more jobs...